New Patients
Choosing a New Dental Office is an Important Decision
We want your experience to feel welcoming, comfortable, and easy right from the start. From your first visit, our focus is on helping you feel relaxed and confident that you are in the right place.
Your initial appointment is about more than just your teeth. It is a chance for us to get to know you, understand any concerns you may have, and learn what you are hoping to achieve with your oral health and smile.
What To Expect
We begin with a thorough dental examination, which may include digital X-rays if needed, to give us a complete understanding of your oral health. Once we have gathered the information we need, we will take the time to explain everything clearly, answer your questions, and review any recommended treatment options in a way that feels simple and easy to follow.
If you are interested in enhancing your smile, we are also happy to offer a cosmetic consultation and discuss options that may be suitable for you.
Throughout your visit, our goal is to ensure you feel informed, supported, and comfortable with every step.
Frequently Asked Questions
We've answered some of the questions we hear most often from new patients below. If you don't see what you're looking for, don't hesitate to reach out — our team is always happy to help before you even step through the door.
What should I expect at my first appointment?
Your first visit starts with a thorough dental examination, which may include digital X-rays if needed, so we can get a complete picture of your oral health. We’ll then walk you through what we found, answer your questions, and go over any recommended treatment options in a way that’s simple and easy to follow.
How long will my first visit take?
New patient appointments take a bit more time than a routine check-up since we’re getting to know you, reviewing your dental history, and completing a full exam. We’ll let you know the expected length when you book.
What should I bring to my first appointment?
Please bring a photo ID, your dental insurance information (if applicable), and a list of any medications you’re currently taking. If you have recent X-rays from a previous dentist, feel free to bring those along too.
Do you accept dental insurance?
Yes, we work with most dental insurance providers and are happy to help you understand your coverage. Visit our Insurance & Direct Billing page for details, or give us a call and our team can help.
Are you accepting patients under the Canadian Dental Care Plan (CDCP)?
Yes. Visit our CDCP page for more information on eligibility and how it works at our office.
I'm nervous about the dentist — can you help with that?
Absolutely. We know starting with a new dental office can feel like a big step, and our goal is to make your visit feel welcoming, comfortable, and easy from the moment you walk in. Let us know about any concerns beforehand, and we’ll take extra time to make sure you feel informed and at ease every step of the way.